Returns & Exchanges

At Sorelle, we want you to feel confident in every piece you wear. If your selection isn't quite right, we offer a seamless return and exchange process within 30 days of delivery for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.